PayPal Merchant - 2010 Guía de usuario descargar pdf (Pagina 65)

Merchant Setup and Administration Guide January 2010 65

Viewing Your Account History

Monitoring Disputed Transactions

NOTE: If you need to regenerate the first report, contact your PayPal Account Manager and

ask them to generate a first day DDR report for you.

Subsequent DDR reports are generated daily and contain information about dispute activity

for your account in the past 24 hours, or since the last report was generated, including:

z New cases created

z Cases that were modified, including cases that were closed

The DDR is generated every day based on activity for the previous day. Days with no activity

will generate an empty report.

To use the DDR you must:

1. Sign up for the report through your PayPal Account Manager.

2. Create a unique user to download the report.

3. Write code to download the report from a PayPal server.

Step 1. Sign up for the report via PayPal Account Management

Contact your PayPal Account Manager to sign up for the Downloadable Dispute Report.

Step 2. Create a Unique User on PayPal to Download the Report

To use the DDR, you must use PayPal’s Manage User feature to create a unique user and

assign the correct access privileges for downloading reports.

For step-by-step instructions on how to add users to your account, see “Adding Users to Your

PayPal Account” on page 17.

Step 3. Write Code to Download the Report from the PayPal Server

Write code to request the report from a PayPal server. The code must send an HTTP POST to

the PayPal server. The POST must be sent from a secure server that uses HTTPS. PayPal does

not accept requests from servers using HTTP.

You can automate which details you want to be prioritized in your Settlement File reports by

assigning values as depicted in the sample HTML code.

The HTML code below is an example of the values that your DDR may contain. In the

following example, the uname value is the User Name you created in the Manage users page.

<FORM ACTION="https://www.paypal.com/us/DISPUTE-REPORT-SCHED-LOGIN"

METHOD="post">

<INPUT TYPE="hidden" NAME="day" VALUE="16">|

</FORM>

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PayPal Merchant - 2010 Guía de usuario Pagina 65